Update - At the moment, the cooling system is running reliably and we have begun reactivating the systems. We are monitoring the situation closely and will take further steps if necessary.
(08:00 UTC — Aug 21)Update - The emergency cooling system does not deliver the necessary reliability and cooling capacity to reactive our systems. We are in close contact with the technicians working on a solution. We assume we can restart our systems on Friday, 23 August.
(11:10 UTC — Aug 19)Update - The emergency cooling system has been installed and we plan to restart the systems on Monday, August 19th, in the evening.
(14:23 UTC — Aug 16)Maintanence - We are working hard to find a solution to the problem. We are currently waiting for the delivery of a special replacement part that we need to repair the defective cooling system. Additionally, we expect an emergency cooling system to be installed between Wednesday (14th of August) and Friday (16th of August). Based on this information, we assume that the issue will be resolved by Monday 19th of August.
(13:23 UTC — Aug 8)Maintanence - Our servers are currently unavailable due to unscheduled, essential maintenance on the air conditioning system.
We ask for your understanding. (01:00 UTC — Aug 1)
Last updated: November 18, 2024 at 7:24 PM UTC